Privacy and cookies

Who is responsible for your data
Jan Hulsmans, Montinho das Canas, CCI 167, 8550-422, Monchique, NIF 297944100. Questions about your data?
Email: monchique@quads-experience.com.

What we collect, and why

  • When you book: your name, email address, phone number, the number of people, and your pickup location if you need one. We use this to organise your tour and contact you about it.

  • When you pay online: payments are handled by our booking system, FareHarbor. We don’t see or store your card details.

  • When you message us: if you contact us by WhatsApp, phone or email, we use your details to answer you.

  • After your tour: we may send you one email asking for a review. You can ignore it or ask us not to contact you again.

  • When you visit this website: with your permission, we use cookies to see how visitors use the site (Google Analytics).

Legal basis
We use your booking details to carry out your booking, and keep invoices because the law requires it. We use analytics cookies only with your consent. The review email is based on our legitimate interest in improving our tours.

Who we share it with
Only with the services we need to run our business: Squarespace (website), FareHarbor (bookings and payments), WhatsApp (messages), Google (website statistics) and Tripadvisor (reviews shown on this site). We never sell your data.

How long we keep it
Booking details for as long as needed for your tour and our records, and invoices for as long as Portuguese tax law requires.

Your rights
You can ask to see, correct or delete your data, or object to how we use it. Email us at monchique@quads-experience.com. You can also file a complaint with the Portuguese data protection authority, CNPD (cnpd.pt).

Cookies

  • Necessary cookies make the site and the booking button work. They are always on.

  • Analytics cookies (Google Analytics) help us see which pages are useful. Only with your permission.

  • Third-party content such as the Tripadvisor reviews and the map may set their own cookies.

  • You can change your cookie choice at any time via the “Cookie preferences” link at the bottom of every page.

Last updated: November 10th 2026